> Our Shipping Policy
Our shipping rates are posted in the table below and are based on your order total.
Order Total Between |
Ground |
3-Day |
Next Day |
$0.00 - $49.99 | $5.99 | $11.99 | $21.99 | $50.00 - $89.99 | $10.99 | $15.99 | $25.99 | $90.00 - $999.99 | $14.99 | $24.99 | $34.99 | $1,000.00 - & Up | Free Shipping | $24.99 | $34.99 |
> Our Return Policy
We are confident your Bodytreats products will live up to expectations.
However, every now and then problems can arise.
Please choose your Bodytreats products carefully as we do not refund under any circumstances.
We will, however, replace damaged or faulty products.
We must be notified as soon as possible or within a maximum of 5 working days of receiving the purchase that the goods need to be returned.
We will replace goods if the wrong product/color/fragrance has been inadvertently sent out. However the original purchase must be returned to us in the same condition as originally dispatched.
If we are satisfied that an error has occurred on our behalf we will immediately replace the item and freight cost.
We will replace items that have been damaged in transit but a photograph must accompany the return so we can take up the issue with our freight forwarder.
If any product is to be returned it must be returned to the point of purchase.
> Our Privacy Policy
Protecting your privacy is important to us. We hope the following statement will help you understand how Bodytreats collects, uses and safeguards the personal information you provide to us. Bodytreats recognizes that you have a right to control your personal information. This statement sets out the Privacy Policy which governs the use of personal information by us.
We will endeavor to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your personal information is stored in a secure operating environment that is not accessible by the general public. However, no data transmission over the Internet or by other means can guarantee to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Bodytreats will not be held responsible for events arising from unauthorized access to your personal information.
Information We Collect
When you visit our Web pages you are free to remain anonymous. However, in order to communicate with us, or order a product, it is necessary for you to disclose personal information. We only collect the personal information which you disclose to us, i.e. when you place an order or make a purchase. If you do not provide your personal information we may be unable to fulfill your booking or purchase.
How We Use Your Personal Information
We use your personal information to enable us to provide you with the information you request about our products, to fulfill your order, and to confirm your purchases and to ensure you are correctly billed. We may from time to time send you information about our new products or ask your opinion on new product initiatives so that we may improve our service to you and other consumers. If you do not want us to contact you in the future please let us know.
We do not share your personal information with third party organizations who are not involved in fulfilling the purchases you have made from us. We do not partner with or have relationships with any businesses which serve ads on to Web sites and collect information about your use of Web sites.
Changes to Our Privacy Statement
Our commitment to being a leading provider of body and beauty products means that our business will continue to evolve as we introduce new products and services. Because of this, from time to time our Privacy Policy may be reviewed and revised. Bodytreats reserves the right to change its Privacy Policy at any time and post the policy changes to our Web page.
|